What is Facility Management (FM)

What is Facility Management (FM)?


  • Facility management (FM) is a profession that encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology. The International Organization for Standardization defines FM as the “organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.”- IFMAOpens in a new tab.


  • Facility management refers to the integrated management of multiple and interdisciplinary technologies, personnel, systems and processes. The goal behind facility management is to promote an efficient and collaborative environment to meet and fulfill the key objectives and mission of an organization- TechopediaOpens in a new tab.


  • The Facility Management process is a broad discipline that takes a high-level view of an organization’s assets, business resources and employees. From the office building itself to the furniture occupying the rooms therein, the computers on the desks and the people using those computers, FM concerns itself with the administration, use and care of an organization’s physical assets and property. This management discipline is primarily concerned with physical logistics, though some technological concerns are becoming increasingly relevant as digital functions become more prominent in the modern workplace- Space IQOpens in a new tab.

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